Laboratory Equipment and Instrument Warranty Services
Laboratory Equipment and Instrument Warranty Services
Key components of effective laboratory equipment and instrument warranty services include the following:
Comprehensive coverage: Covering a range of laboratory equipment and instruments, including, but not limited to, centrifuges, spectrophotometers, microscopes, balances, incubators, and various other instruments and equipment. These coverages apply to existing and recently purchased equipment and instruments.
Manufacturer partnerships: Collaboration and cooperation with leading manufacturers to offer warranty services that align with the original equipment manufacturer's terms and conditions.
Comprehensive warranty plans: Providing standard and extended warranty options to enable laboratories to choose plans that suit their requirements and budgets, including guidance in selecting the most appropriate plans and plan customization.
Claims processing: In the event of equipment malfunction or failure, initiating and processing warranty claims to help ensure a trouble-free experience and minimize disruptions to laboratory operations.
Genuine manufacturer parts: Utilizing genuine manufacturer parts for all warranty repairs as part of authorized distribution. Use of these parts can help restore equipment to its original specifications, maintaining its performance, reliability, and integrity.
Repairs and replacements: Executing prompt repairs or replacements for covered equipment, helping minimize downtime and enabling the resumption of laboratory activities as quickly as possible.
Technical support: Providing guidance and assistance throughout the warranty process, including troubleshooting, advice on preventive maintenance, and other helpful information and insights to support delivering warranty coverage and keep equipment and instruments operational.
Laboratory equipment and instrument warranty services help provide peace of mind through comprehensive coverage, trusted expertise, timely repairs, and proactive maintenance.
Unity Lab Services™ Total Care Warranty for Thermo Scientific Refrigerators & Freezers (Down to -40°C)
Total Care Warranty provides an upgrade to factory warranty. Includes 2 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific Super Speed Centrifuge + HC/LC (Group 2)
Tech Direct Service Plan provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific Benchtop MB Incubators, Ovens
Tech Direct Service Plan provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Unity Lab Services™ Total Care Service Plan for Thermo Scientific Ultraspeed Centrifuge
Total Care Service Plan provides support post factory warranty. Includes 2 day response time (within specified location and criteria), full parts and labor coverage, and one preventative maintenance visit.
Unity Lab Services™ Total Care Service Plan for Thermo Scientific Shakers
Total Care Service Plan provides support post factory warranty. Includes 2 day response time (within specified location and criteria), full parts and labor coverage, and one preventative maintenance visit.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific Shakers
Tech Direct Service Plan provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Unity Lab Services™ Extended Warranty Plan for Thermo Scientific™ Refrigerated Benchtop Centrifuges
Provides one year of equipment repair coverage after the standard factory warranty has expired.
Unity Lab Services™ Extended Warranty Plan for Thermo Scientific™ Shakers
Provides one year of equipment repair coverage after the standard factory warranty has expired.
Thermo Scientific™ Extended Warranty for E-Gel™ Power Snap Plus Electrophoresis Device, REX, 1 year
The Rapid Exchange extended warranty is ideal for customers with user-installable instruments that do not require asset tag consistency, and for those operating under critical timelines.
Unity Lab Services™ Extended Warranty Plan for Thermo Scientific™ CO2 Incubators
Provides one year of equipment repair coverage after the standard factory warranty has expired.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific Ultraspeed Centrifuge
Tech Direct Service Plan provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Unity Lab Services™ Total Care Service Plan for Thermo Scientific Refrigerated Incubators, Furnaces, Floor MB & Ovens
Total Care Service Plan provides support post factory warranty. Includes 2 day response time (within specified location and criteria), full parts and labor coverage, and one preventative maintenance visit.
Unity Lab Services™ Total Care Warranty for Thermo Scientific Refrigerated Incubators, Furnaces, Floor MB & Ovens
Total Care Warranty provides an upgrade to factory warranty. Includes 2 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Unity Lab Services™ Extended Warranty Plan for Thermo Scientific™ Water Purification Systems
Provides one year of equipment repair coverage after the standard factory warranty has expired.