Products, services, documentation, and other resources that allow owners/users to properly utilize products/services and provide them with access to support if needed. Includes training programs, warranties, testing and calibration services, repairs and rentals, and facility and equipment assessments.
Stay compliant with our Industry-Exclusive, No-Charge Requalification Guarantee included with each Thermo Scientific CO2 Incubators Validation Service for Thermo Scientific CO2 incubators
As an original equipment manufacturer (OEM) service provider for Thermo Fisher Scientific, all protocols designed to optimize efficiency are included with each Thermo Scientific CO2 Incubators Validation Documention for Thermo Scientific CO2 Incubators
New equipment start-up service for single unit CO2 incubator, environmental chamber, vacuum oven, and furnace; Requires final assembly in place prior to this service; Includes a check following stabilized operation
Stay compliant with our Industry-Exclusive, No-Charge Requalification Guarantee included with each Thermo Scientific CO2 Incubators Validation Service with Temperature Map for Thermo Scientific CO2 incubators
New equipment start-up service for dual unit CO2 incubator (covers both units); Equipment is required to be final assembled and stacked in place prior to this service; Includes a check following stabilized operation
Total Care Warranty provides an upgrade to factory warranty. Includes 2 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Total Care Service Plan provides support post factory warranty. Includes 2 day response time (within specified location and criteria), full parts and labor coverage, and one preventative maintenance visit.
Tech Direct Service Plan provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Total Care Warranty provides an upgrade to factory warranty. Includes 2 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Tech Direct Service Plan provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Total Care Service Plan provides support post factory warranty. Includes 2 day response time (within specified location and criteria), full parts and labor coverage, and one preventative maintenance visit.